Own and grow a portfolio of key accounts across LATAM and NORAM, driving TTV, conversion, and revenue targets autonomously.
Build strong client relationships, coordinate cross-functionally with sales, support, product, and engineering to resolve issues.
Identify upsell and cross-sell opportunities, track account performance, and proactively resolve challenges to prevent churn.
Nuitée builds API-first infrastructure for the global travel industry, enabling seamless hotel connectivity for companies like Hopper, Priceline, and Uber. Founded in 2017 and backed by Accel and leaders from Booking.com, Stripe, and Shopify, the company has grown profitably with hubs across London, New York, and San Francisco.
Own and manage relationships with Channel Partners (MSPs, resellers, distributors) as primary commercial point of contact.
Drive revenue growth and retention through partners by managing renewals, identifying expansion, and supporting partner-led new business.
Act as trusted advisor to partners, aligning solutions to their business models and go-to-market strategies.
Patch My PC improves lives by automating third-party patching for IT teams. Our fully remote crew of 150 supports over 10,000 customers and 30 million devices. We are guided by core values focused on improving lives of customers, team members, and communities.
Work cross-functionally with a dedicated Account Management team to ensure end-to-end client ownership and accountability.
Use data to develop strategic account plans, conduct monthly claims reviews, and present quarterly progress reports.
Present strategic renewal proposals, negotiate rates, and ensure smooth transitions from sales to implementation.
Gravie creates health benefits that actually benefit small and midsize businesses and their employees. The company is well-capitalized with a non-hierarchical, high-performance culture focused on consumer-centric solutions.
Own the customer relationship from post-sale through renewal and expansion, serving as the primary point of accountability for customer engagement, health, and value realization.
Lead renewal motions directly, including early conversations, value narrative development, commercial negotiation, and retention discussions.
Identify expansion opportunities tied to real customer needs, including new teams, use cases, and broader platform adoption.
Appcues is building the future of customer lifecycle engagement. As a remote-first company with a global team, they offer transparency, collaboration, and meaningful ownership, with a fast-paced culture and commitment to excellent customer experience.
Build trusted relationships with clients and internal teams as the go-to person for strategic thinking.
Own a portfolio of 3-4 enterprise U.S. clients end-to-end, from strategy to delivery and renewals.
Navigate complex corporate structures, manage multiple stakeholders, and scope new work alongside the delivery team.
Phiture is a mobile growth consultancy that helps leading apps like Adobe, Headspace, and LEGO® grow. We are a global team of experts setting the standard for digital growth, with a focus on collaboration and innovation.
Lead renewals and expansion for a portfolio of EMEA commercial customers, executing account management and negotiation frameworks.
Create and close upsell and cross-sell opportunities while partnering with Customer Success, Support, Marketing, and Product.
Build trusted relationships with executive buyers and deliver value-based conversations that demonstrate ROI and business impact.
Drata helps companies earn and keep the trust of their users by providing a proof layer for trustworthiness. With over 600 employees worldwide, the culture values trust, speed, continuous growth, and an owner-operator mentality.
Drive awareness and understanding of promoted products among healthcare professionals.
Develop and maintain strong partnerships with key thought leaders and customers.
Analyze business data and implement strategic plans to optimize growth.
Mirum Pharmaceuticals is a biopharmaceutical company focused on developing treatments for rare diseases. The company fosters a collaborative, creative, and values-driven culture with a patient-centric approach.
Lead a team of account management reps to understand client needs and drive net dollar retention.
Manage weekly and monthly operational metrics for team performance and collaborate with marketing on lead generation campaigns.
Recruit, hire, and develop a world-class account management team while building trusted advisor relationships with senior stakeholders.
Absorb Software is a remote-first company providing cloud-based learning management systems (LMS) to organizations worldwide. The company values genuine care, exceptional results, and continuous learning, fostering a united and inclusive culture.
Manage a high-volume portfolio of 25–50 renewals per month through email, phone, and video calls.
Identify upsell opportunities and overcome objections by highlighting key product benefits.
Maintain accurate CRM records and collaborate with sales, contracting, and legal teams.
UserWay by Level Access provides digital accessibility solutions to help businesses comply with standards. It is a growing company with a fast-paced, independent culture.
Manage strategic client relationships across ownership groups to drive long-term value.
Lead business reviews and ensure client health scoring to mitigate risk and identify growth opportunities.
Own retention and net revenue retention targets, collaborating cross-functionally.
Fetch provides package management solutions for multifamily properties, enhancing resident experience. They are a remote-first company with a focus on innovation and customer success.